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Notification Templates

PreviousManual WhatsApp ChannelNextNotification Process: Automatic and Manual

Last updated 7 months ago

Notification templates across different communication channels are available based on the applied plugin along with payment phase. In this section, we will summarize where these templates are available and how to create them.

This table summarizes the availability of messaging templates for and across different channels and payment phases.

Payment Phase
Channel
E-Commerce
Payment Request

Pre-payment

SMS

Email

WhatsApp (Manual)

WhatsApp (Integrated)

Post-payment

SMS

Email

WhatsApp (Manual)

WhatsApp (Integrated)

Post-operation (After any operation)

SMS

Email

WhatsApp (Manual)

WhatsApp (Integrated)

Payment Request
E-Commerce
Messaging Template Availability
❌
✅
❌
✅
❌
✅
❌
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
❌
❌
❌
❌