Notification Templates

Notification templates across different communication channels are available based on the applied plugin along with payment phase. In this section, we will summarize where these templates are available and how to create them.

Messaging Template Availability

This table summarizes the availability of messaging templates for Payment Request and E-Commerce across different channels and payment phases.

Payment Phase	Channel	E-Commerce	Payment Request
Pre-payment	SMS	❌	✅
	Email	❌	✅
	WhatsApp (Manual)	❌	✅
	WhatsApp (Integrated)	❌	✅
Post-payment	SMS	✅	✅
	Email	✅	✅
	WhatsApp (Manual)	✅	✅
	WhatsApp (Integrated)	✅	✅
Post-operation (After any operation)	SMS	✅	✅
	Email	✅	✅
	WhatsApp (Manual)	❌	❌
	WhatsApp (Integrated)	❌	❌