Tenant Management

Add New Tenant

By clicking on the +ADD TENANT button within the Tenant and Contract Management section, merchants will be prompted to fill out the following information:

New Tenant Form:

For Residential Tenant Type:

• Tenant Name (EN):

  Enter the name of the tenant in English.

• Tenant Name (AR):

  Enter the name of the tenant in Arabic.

• Civil ID Number:

  Provide the civil ID number of the tenant.

• Upload Civil ID (Front):

  Upload a scanned copy of the front side of the civil ID.

• Upload Civil ID (Back):

  Upload a scanned copy of the back side of the civil ID.

• Passport Number:

  Enter the passport number of the tenant (if applicable).

• Upload Passport:

  Upload a scanned copy of the passport (if applicable).

• Nationality:

  Specify the nationality of the tenant.

• Phone Number:

  Provide the phone number of the tenant.

• Email Address:

  Enter the email address of the tenant.

• Select Notification Language:

  Choose the preferred language for notifications.
• Is Married:

  Indicate whether the tenant is married (Yes/No).

  • When Yes:

    • Civil ID Number:

      Provide the civil ID number of the spouse.

    • Upload Civil ID (Front):

      Upload a scanned copy of the front side of the spouse's civil ID.

    • Upload Civil ID (Back):

      Upload a scanned copy of the back side of the spouse's civil ID.

    • Passport Number:

      Provide spouse's Passport number.

    • Upload Passport:

      Provide scanned copy of spouse's passport.

    • Nationality:

      Specify the nationality of the spouse.

    • Phone Number:

      Provide the phone number of the spouse.

    • Email Address:

      Enter the email address of the spouse.

    • Upload Marriage Certificate:

      Upload a scanned copy of the marriage certificate.

For Limited Liability Company or Listed Company Tenant Type:

• Tenant Name (EN):

  Enter the name of the company in English.

• Tenant Name (AR):

  Enter the name of the company in Arabic.

• Civil ID Number:

  Provide the civil ID number of the company representative.

• Commercial Registration Number:

  Enter the commercial registration number of the company.

• Phone Number:

  Provide the phone number of the company representative.

• Email Address:

  Enter the email address of the company representative.

• Select Notification Language:

  Choose the preferred language for notifications.

• Upload Commercial Registration:

  Upload a scanned copy of the commercial registration.

• Upload Authorized Signatory Confirmation (Only for Listed Company):

  Upload a confirmation document for the authorized signatory.

• Upload Trade License:

  Upload a scanned copy of the trade license.

• Upload Authorized Signatory Name:

  Enter the name of the authorized signatory.

• Upload Attachment 1:

  Upload any additional attachment (if applicable).

• Upload Attachment 2:

  Upload any additional attachment (if applicable).

• Upload Attachment 3:

  Upload any additional attachment (if applicable).

Edit Tenant

1. Search for the Tenant: Locate the desired tenant from the list.

2. Open the Dropdown Menu: Click the three dots (⋮) at the beginning of the tenant's row.

3. Select Edit Tenant: From the dropdown menu, choose Edit Tenant to open a pre-filled form with the tenant's details.

4. Update Details: Modify the editable fields as needed.

5. Save Changes: Once updates are complete, click Save to apply the changes.